|
Q. WHAT
IF
I
WANT
TO
PAY
BY CHEQUE?
|
A. Simply
add
products
to
your
shopping
basket and then go to "Checkout". At the end of the ordering
process you will be given an order reference number. Send
your payment to us made payable to "PRINK" and quote
the given reference number. Your order will then be processed and dispatched
along with a VAT receipt. |
| |
|
Q. CAN
USING
COMPATIBLE
CARTRIDGES
DAMAGE
MY
PRINTER?
|
| A.
No,
by
using
our
cartridges
you
are
assuring
that
your
printer
is
using
one
of
the
highest
quality
print
cartridges
available.
All
our
cartridges
are
tested
to
the
highest
degree
and
only
the
very
highest
quality
of
inks
are
used
in
our
production
process. |
| |
| Q.
WILL
THE
QUALITY
OF
PRINT
BE
EQUIVALENT
TO AN ORIGINAL CARTRIDGE? |
| A.
Yes,
because
only
the
highest
quality
inks
are
used
in
the
manufacturing
process. |
|
|
| Q.
WILL
THE
PRINT
LIFE
BE
AS
LONG
AS
THAT
OF
THE
OEM'S? |
|
A.
Yes,
in
some
cases
the
print
life
of
the
cartridge
can
be
in
excess
of
that
of
the oem's.
|
|
| Q.
WHAT
IS
THE
SHELF
LIFE
OF
A
COMPATIBLE
CARTRIDGE? |
| A.
All
our
compatible
cartridges
have
a
minimum
shelf
life
of
years
when
the
vacuum
bag
has
remained
intact.
All
cartridges
are
dispatched
using
a
stock
rotation
system
ensuring
that
your
cartridge
reaches
you
almost
as
soon
as
it
has
been
manufactured.
Our
remanufactured
cartridges
have
a
shelf
life
of
around
6
months.
|
| |
| Q.
MY
PRINTER
LOADS
SEVERAL
SHEETS
OF
PAPER
AT
A
TIME |
| A.
Only
load
the
recommended
amount
of
paper
and
always
make
sure
that
you
fan
the
paper
before
putting
it
into
the
tray.
On
Epson
printers
please
make
sure
that
the
paper
thickness
lever
on
the
right
of
the
machine
is
set
correctly. |
| |
| Q.
I
HAVE
INSTALLED
THE
INK
CARTRIDGES
BUT
WHEN
I
PRINT,
THE
PAGES
COME
OUT
BLANK! |
| A.
Have
you
removed
the
tear
off
strip
from
the
top
of
the
cartridge?
If
yes
please
perform
2
to
3
cleaning
cycles
and
then
do
a
print
test
pattern. |
| |
| Q.
I
DO
NOT
SEEM
TO
BE
GETTING
AS
MANY
PRINTS
FROM
MY
CARTRIDGE
AS
THE
BROCHURE
RECOMMENDS! |
| A.
Most
manufactures
quote
a
page
yield
based
on
printing
at
360
dpi
and
printing
at
5%
coverage
(an
a4
sheet
full
of
test)
if
you
print
any
graphics
or
print
at
a
higher
dpi
then
this
will
be
reduced. |
| |
| Q.
WHEN
I
INSTALLED
MY
CARTRIDGES
INTO
MY
EPSON
MACHINE
IT
WAS
TAKING
A
LONG
TIME
TO
INITIALISE
SO
I
TURNED
OFF
THE
PRINTER.
I
NOW
ONLY
GET
BLANK
PRINTS |
| A.
When
you
install
any
new
cartridge
you
must
allow
the
printer
to initialized.
This
allows
ink
to
pass
into
the
print
head.
Try
carrying
out
a
number
of
cleaning
cycles. |
| |
| Q.
MY
PRINT
HAS
FAINT
WHITE
LINES
GOING
THROUGH
IT! |
| A.
Most
print
heads
have
a
series
of
tiny
holes
through
which
ink
has
to
pass.
Should
any
of
these
become
blocked
you
will
experience
these
faint
white
lines
through
you
printout.
A
few
cleaning
cycles
should
clear
the
problem. |
| |